Are you experiencing flickering on your Amazon Prime Video screen? All of sudden the screen on your Prime Video started going green and flickering?
Recently, I visited a friend’s place and we decided to do some watching on Prime Video, but things didn’t go smoothly as the screen started flashing, flickering and we were curious as to what had happened.
At first, we were watching Amazon Prime on his Samsung TV and decided to see if it was happening on other devices as well, but we were shocked when the screen started to flicker green on his Windows laptop as well.
Immediately, I went into research mode and began investigating more about this strange screen flickering issue. While troubleshooting it I found that many Amazon prime users were experiencing the same issue with multiple devices, and we weren’t alone.
There were many devices including smart TVs (Samsung, LG, Sony), laptops (Windows, Mac), and smartphones like One Plus that were affected due to this screen flickering issue, obviously, the solutions were also different.
This guide will explain all the possible reasons and how you can fix the Amazon Prime Video app’s screen flickering issue.
Table of Contents
Why Amazon Prime Video Screen Flickering?
There is no doubt that the causes of the Amazon Prime Flickering issue vary depending on the device on which you are experiencing it.
The flickering screen on Amazon Prime Video might be caused by low bandwidth internet or HDR settings on smart TVs like Samsung, Sony, LG, TCL, etc.
The following are all possible reasons why your device’s screen is flashing or flickering while watching Prime Video:
- Low Bandwidth or Wifi Issue
- HDR Settings Glitch
- Outdated App or Device Software
- Glitch on Prime Video App
Additionally, here is a list of all the devices on which this issue has been reported by Prime Video users:
- Smart TVs (Samsung, Sony, TCL, LG, etc)
- Streaming Devices (Apple TV, Roku TV, Firestick, etc)
- Windows Laptop and Mac
- Starz Channels on Prime Video
- Gaming Console (Xbox, PS4, PS5, etc)
As we have a clear understanding of all the possible reasons and devices where the Prime Video screen flickers, let’s look at how to resolve this issue.
How To Fix Prime Video Screen Flickering Issue?
Here are the steps you can follow in order to resolve it on each of the devices that are affected by the issue.
- Power Cycle Device and Wifi Router
- Reinstall Prime Video
- Turn Off HDR
- Check HDMI Cable
- Hard Reset Device
Power Cycle Device and Wifi Router
It is possible that the minor glitch on the device or the stored data of the application caused it to flash like a strobe light when you are trying to watch Prime Video, and doing a power cycle will clear the temporary glitch.
In that case, here’s what you should do:
- Turn Off your device.
- Unplug the router wifi cable from the power source along with your device.
- Wait for 3-4 minutes before plugging them back.
- Turn on the device, connect it with wifi and launch the Prime Video.
It usually resolves all minor glitches that may cause screen flickering on your Amazon Prime video, if not move on to the next step.
Reinstall Prime Video
If the prime video app is buggy or outdated, it can conflict with your device’s background software and prime video application, so performing a fresh installation after deleting the app will clear the app’s stored data and update it to the latest version.
It is highly likely that doing this will resolve any display issue on your Prime Video app, whether it is flashing green, flickering pictures, or any other glitchy display.
It might be different depending on which device you are trying to watch Amazon Prime on, but the steps are quite straightforward.
Turn Off HDR
I learned that the HDR settings on Samsung TVs sometimes conflict either because of their internal glitch or because your internet bandwidth is low while troubleshooting this issue.
It is the same with all smart TVs as well, and to resolve the issue, you will need to turn off HDR settings on those TVs manually.
Check HDMI Cable
Aside from the HDR settings bug, the HDMI cable can also cause flickering on the Prime Video app, and in that case, make sure the HDMI cable is not loose or faulty.
Particularly if you are experiencing this problem on your Roku TV, Smart TV, or gaming console like Xbox or Playstation, you should ensure that you are using an HDMI cable of high quality, as half transmitted data results in flickering or flashing green screens on Prime Video.
Hard Reset Device
Lastly, all of the above steps should have solved the issue; however, in some cases, the issue may not lie with the Prime Video app or HDMI cable.
It may be that the software on your TV is unable to communicate with the Prime Video app due to any glitch.
In that case, the only remaining option is to restore your device to factory default settings, which will make it as good as new, allowing you to install the Prime Video app again and stream it smoothly.
Note: Remember that hard resetting your device will make it like a new one and will delete all the data that you manually installed on the device.
Wrapping It Up
Prime Video’s app flickers, flashes green or black, or like a strobe light while launching and watching it is a widely reported and quite common issue.
The problem is not related to any hardware issue, and it is among those common issues that usually affect all steaming applications, and I hope that with the above solutions you will be able to resolve it easily.
To round things up, the flashing or flickering display on Prime Video can be caused by a glitch in the app or conflicted settings on your device, and here’s what you should do if you encounter it:
- Reinstall Prime Video.
- Power Cycle Router and your device.
- Inspect HDMI cable.
- Turn Off HDR settings.
- Switch between Video quality manually.
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Kazhiko Kuro is the Founder of StreamingStash.com. Over a span of 8+ years, He has tested, researched, and written hundreds of articles and guides on how to fix common issues with TVs, streaming media players, streaming services, and related devices. See our Editorial Guidelines and Content Integrity.