You are not alone if you notice that Disney Plus has stopped working on your Vizo TV. Many users have reported about their Disney Plus App not working on their Vizio Smart TV.
Even though this is not a huge problem, it certainly annoys us when we try to watch something on Disney Plus, and it suddenly starts to play up. I faced this issue before when I had a Vizio Smart TV before switching.
So, If Disney Plus is suddenly not working on your Vizio Smart TV, don’t panic. You don’t need to go and buy a new TV in order to watch your favorite Disney shows. Putting jokes aside, I’ll explain what causes the issue on Vizio TV Disney Plus App and how it can easily be resolved.
If the Disney Plus app is not working on your Vizio smart TV, check your internet connection, check your app updates, or reinstall it in order to get it working again.
Of course, there could be a multitude of reasons why the Disney Plus app might not be working on your Vizio TV. I’ve put together this troubleshooting guide with all of the most common fixes for this problem, as well as a few more specific issues that I faced while using Disney Plus on my Vizio Smart TV.
Table of Contents
What To Do When Disney Plus Not Working on your Vizio TV?
Due to the fact that there can be multiple issues and reasons behind them, I have arranged them in such an order that you can see what you are experiencing while watching Disney Plus on your Vizio TV and how to resolve it.
- Disney Plus Keeps Freezing/Crashing on Vizio TV
- Vizio TV Disney Plus Not Loading/Opening
- Vizio TV Not Showing Up/Available/Found On Disney Plus
- Disney Plus Not Casting to Vizio TV
- Vizio TV Won’t Play Disney Plus
Disney Plus Keeps Crashing/Freezing on Vizio Smart TV
One of the current issues with the Disney Plus App is that it will freeze or crash on Vizio Smart TVs. This can be due to network problems, a weak internet connection, an app that needs an update, or a firmware update for your TV.
Below are some tips to try if you run into this problem:
- You can update the Disney Plus app by pressing the ‘Home’ button on your remote
- Search and navigate to Disney Plus App
- On your remote, press the yellow button
- If prompted, update the app and wait until the update is completed
If your Vizio TV is experiencing problems with the Disney Plus app and it keeps freezing and crashing on it, navigate to the Apps section and update the Disney Plus app by pressing the Yellow button on the remote.
Vizio TV Disney Plus Not Loading/Opening
Sometimes, the Disney Plus app on a Vizio TV takes an unusually long time to load or does not open.
This is apparently not a bug in the app itself, but rather a bug with how it interacts with the service that is provided by Vizio.
Due to this fact, there are a few things you can do to rectify the situation besides contacting Vizio yourself.
One thing you can do, however, is force close and re-open the app to see if it fixes your problem.
The Disney Plus app may not load or open on your Vizio TV if there’s an issue with your network. To resolve this, unplug your router or modem from the power source and let it sit for at least 60 seconds before plugging it back in. Once the device has been restarted, try opening the Disney Plus app.
Also, You can try uninstalling and reinstalling Disney Plus from your Vizio TV if this does not work.
Steps to Uninstall and Reinstall
- On your remote, press the ‘Home’ button
- Press the yellow button on your remote control to highlight the Disney Plus app
- Delete the app by selecting ‘Yes’ and then selecting ‘OK’
- You can reinstall it by pressing the ‘Home’ button on your remote
- Go to the Connected TV Store > All Apps
- Find Disney Plus in this section. Press ‘Install App.’
Vizio TV Not Showing Up/Available/Found On Disney Plus
You are scrolling through the applications list, but Disney Plus does not appear in the list. What could be the problem?
Normally, you can find an application on your Vizio Smart TV by pressing the “V” or “Home” button on the remote and selecting “Connected TV Store.” Once in the store, you will see all the applications that are installed on the television.
If Disney Plus is not showing up, is not available, or it’s not found on your Vizio TV, it could be because the TV is older than 2016. If this is the case, you can still add Disney Plus to your Vizio TV by using a streaming device or through sideloading it via a USB.
Disney Plus Not Casting to Vizio TV
If you have a Vizio TV that does not support the Disney Plus app but is capable of Smart Casting, this is another great workaround to watch it hassle-free.
But what if it starts to behave strangely with casting and you are not able to correctly cast it on your Vizio Smart TV?
If you are having problems casting Disney Plus to your Vizio Smart TV or it is constantly disconnecting, restart your internet router and reconnect your phone with the TV after 4-5 minutes.
If your Vizio smart TV is connected to the same network as your device you are trying to cast from, then the Disney Plus app should automatically appear in your casting device list. To confirm whether or not both are on the same network, navigate over to the SmartCast settings area on your TV and look for the information on the device you are trying to cast from.
Vizio TV Won’t Play Disney Plus
When Disney Plus does not work on your Vizio TV, there is usually an external issue with either the app or the Vizio TV itself. You can usually resolve these issues by hard resetting your Vizio TV or by resetting the app.
To prevent the Disney Plus Vizio TV from not working issue, always keep your Vizio TV firmware and Disney Plus updated.
If your Vizio TV does not play Disney Plus App correctly, you can easily update its firmware by following these steps.
- On your remote, press the ‘Home’ button
- Then click on ‘System’ and ‘Check for Updates’
- If the update appears, follow the installation instructions on the screen.
See Also: How to Add Third-Party Apps on Vizio Smart TV (4 Quick Ways)?
Conclusion
How to fix Disney Play not working on Vizio TV by identifying the problem and resolving it. This was a complete guide explaining how to fix Disney Play not working on Vizio TV.
You should be able to follow the steps above easily and have resolved your issue now, but if you are still having issues, do let me know in the comments below. And enjoy your Disney Plus Streaming on Vizio TV now.
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Kazhiko Kuro is the Founder of StreamingStash.com. Over a span of 8+ years, He has tested, researched, and written hundreds of articles and guides on how to fix common issues with TVs, streaming media players, streaming services, and related devices. See our Editorial Guidelines and Content Integrity.
